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Extreme difference from other visits where we felt as though everything was top-notch this time we were just another face in the crowd. Our waiter seem to really not even be very attentive or professionally care for the fact that we were his customers. He ordered the steak which was very tough only ate about a third of it and never finished it either. This time no not the same he never even drank it. My husband ordered a Sinatra smash which he always drinks when were there because they were fantastic. Our waiter never even told us his name or told us the specials we had to ask what the specials were for the evening. We told them we had a reservation they took us to our table. Came here for my husband's 60th birthday stood at the desk podium 2 to 3 minutes before even being acknowledged for our 7:30 reservation. In most places they would charge something outrageous under this circumstance- I was pleasantly surprised that the charge was more than fair. Our waiter brought out a bottle that was not on the menu and offered me a taste it was absolutely wonderful the best I have had. I prefer the deep red as opposed to the Tawny and did not see one on the menu that suited me. Finally, I wanted a Port for an after dinner drink. The response of the restaurant and the ability to make it perfect speaks volumes. As someone who is an above average home chef, I understand that every now and then a braise can produce a less than perfectly tender result. The manager came over to apologize and check on me- and he did so in a most sincere way. The replacement took only minutes and it was prefect in every way. The waiter graciously took back the entrée and asked for the opportunity to fix it- he seemed genuinely embarrassed. the meat was more chewy than it should be. I ordered the Osso Buco, which is one of their signature dishes. The place, the food and the staff really are exceptional. This is the relatively rare case where the establishment is actually as good as they say. Sushi Restaurants for Families in The Strip.Restaurants for Special Occasions in Las Vegas.Restaurants for Group Dining in Las Vegas.Best Sukiyaki & Shabu Shabu in Las Vegas.Late Night Chinese Restaurants in Las Vegas.Late Night American Restaurants in Las Vegas.

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